4.15.10 database update

[TommyM123]

Just downloaded the new update but I wasn't prompted to do the database update. Does this signify a problem with my update or is there a way to manually do the DB update ?

[Flag_Hippo]

What version did you update from? There is no database update in PokerTracker v4.15.10 and a database update would only be required if you had skipped multiple updates and were updating from a much older version of PokerTracker 4.

[Puigmal]

In my case after database update the HUD is not working and this message apears....

https://gyazo.com/1818a810f9a66bf52f7647b95be488be

Now I'm afraid to reinstall PT4 and lose all my HUDs, hands etc....

[Puigmal]

I just reinstalled my PT4 and it's working! tnx

[Flag_Hippo]

Thanks for letting us know.

[Supervenomsuperman]

Another update. :roll:

Now i cant even start PT4! Another day of tments on starts I wont get to play.

[Flag_Hippo]

PokerTracker v4.15.27 has a small database update which shouldn't take very long. It is normal for PokerTracker 4 to be unresponsive while this is going on but if you are having trouble starting PokerTracker 4 then please enable logging, reproduce this problem and then send your log file to us in a Support Ticket:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log

If you do not see the AppData folder in Windows File Explorer then please refer to this guide.