64bit osx version
Posted: Sun Sep 08, 2019 4:27 pmSo OSX is moving to 64bit only apps on Catalina and the beta will not run Pokertracker 4 v4.15.12. When will there be a 64 bit version of the osx client? Thanks!
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Posted: Sun Sep 08, 2019 4:27 pmRe: 64bit osx version
Posted: Mon Sep 09, 2019 3:13 amYes, this is currently our highest priority. If you want a notification when this is released please open a Support Ticket.
Re: 64bit osx version
Posted: Thu Feb 27, 2020 9:03 ambonjour, je tente en vain d'installer Poker Tracker 4 sur mon Mac version 10.15.3 Catalina.
J vous copie les deux méssages d'erreur qui s'affichent pour que vous puissiez m'aider à trouver une solution.
1/ Poker Tracker has detected a permission problem. Would you like to repair?
A ce stade, l'assistance Apple n'as trouver aucun probleme sur mon Mac
2/ Poker Tracker has detected a permission probleme issue wich prevents it from running.
Please use Disk Utility to repair your disk permission and run Poker Tracker again. If that fails please contact support for additional troubleshooting assistance.
J'ai éffectuer cette deuxième opération sans succès.
Pourriez vous m'aider ?
Merci
J vous copie les deux méssages d'erreur qui s'affichent pour que vous puissiez m'aider à trouver une solution.
1/ Poker Tracker has detected a permission problem. Would you like to repair?
A ce stade, l'assistance Apple n'as trouver aucun probleme sur mon Mac
2/ Poker Tracker has detected a permission probleme issue wich prevents it from running.
Please use Disk Utility to repair your disk permission and run Poker Tracker again. If that fails please contact support for additional troubleshooting assistance.
J'ai éffectuer cette deuxième opération sans succès.
Pourriez vous m'aider ?
Merci
Re: 64bit osx version
Posted: Thu Feb 27, 2020 1:44 pmPlease action the following which should resolve the issue:
1. Restart your computer.
2. Open the terminal (Applications -> Utilities -> Terminal) and copy/paste this into the new window:
sudo mkdir -p /Users/Shared/Library/Preferences
You may need to enter your administrator password when you do this and for security purposes it may not show anything as you type it in.
3. Using the terminal again copy/paste this:
sudo chmod 777 /Users/Shared/Library/Preferences
After that PokerTracker 4 should be able to start.
1. Restart your computer.
2. Open the terminal (Applications -> Utilities -> Terminal) and copy/paste this into the new window:
sudo mkdir -p /Users/Shared/Library/Preferences
You may need to enter your administrator password when you do this and for security purposes it may not show anything as you type it in.
3. Using the terminal again copy/paste this:
sudo chmod 777 /Users/Shared/Library/Preferences
After that PokerTracker 4 should be able to start.
