HUD does not show on Zoom

Questions and discussion about PokerTracker 4 for Windows

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HUD does not show on Zoom

Postby dionlugt » Wed Oct 09, 2019 5:10 pm

Hi guys,

My HUD is working perfectly on tournaments.
Also, it is importing all my Zoom hands, but the HUD does not show.

Does anyone know what this problem might be? Been trying to figure it out for 3 days not but I can't get it to work..

Thanks alot!
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Re: HUD does not show on Zoom

Postby Flag_Hippo » Thu Oct 10, 2019 6:07 am

Make sure that you are starting the PokerTracker import (Get Hands While Playing) BEFORE you launch PokerStars and if it is not working after doing this, please reinstall PokerStars and that should resolve the issue. After reinstalling PokerStars start the importing again before launching PokerStars but as long as that works subsequent sessions can be started in any order. If it still isn't working correctly after reinstalling PokerStars open a Support Ticket and report your problem with your log file.
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Re: HUD does not show on Zoom

Postby irobson » Sat Oct 12, 2019 9:13 am

hud does not work on zoom after bugged update. same here.. cant fix it..someone knows how to deal with that ?
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Re: HUD does not show on Zoom

Postby Flag_Hippo » Sat Oct 12, 2019 11:53 am

Please refer to my reply above.
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Re: HUD does not show on Zoom

Postby irobson » Sat Oct 12, 2019 6:59 pm

Flag_Hippo wrote:Please refer to my reply above.

still very bugged update. ps. did not work
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Re: HUD does not show on Zoom

Postby Flag_Hippo » Sun Oct 13, 2019 5:45 am

If you are still having a problem report it to us in a Support Ticket with your log file:

Guide: How to Create & Submit a PokerTracker4.log File
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