Adobe flash player

Questions and discussion about PokerTracker 4 for Windows

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Adobe flash player

Postby omegaman » Mon Oct 21, 2019 7:16 pm

I am having trouble downloading the adobe flash player to look at videos on the leak tracker. I went through the process of downloading it but it does not seem to be on my pc despite it saying it is downlaoded when i went through the set up process. Any helpful ideas please?
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Re: Adobe flash player

Postby Flag_Hippo » Tue Oct 22, 2019 5:51 am

To make sure you have the correct version of Flash Player installed on your computer please download and install it from this link:

Download Adobe Flash

Select the correct version of the Windows operating system in Step 1 and then download "FP XX for Firefox" in Step 2. Once you've installed that version, restart PokerTracker 4 and you should be able to watch the in-client videos. The videos are also available to view in your web browser here. If that doesn't get things going please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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