Compatible with new PokerStars Pennsylvania?

[aceskay]

PokerStars just started offering online poker in PA - I tried downloading the latest PT4 and configuring with PokerStars and it couldn't find the new software for PokerStarts Pennsylvania. Just wondering if there is a timeline on when this will be working?

Thanks for everything!

[WhiteRider]

We need to add some configuration information for this new skin but we haven't been able to access the installer yet to be able to do so. If you could compress the PokerStars.PA installer and attach it to a Support Ticket that would help us get this added quickly.

[aceskay]

When I compress the file and then try to attach it to a support ticket it says the file size is still too big (18.1MB and says can't be bigger than 10MB). Any suggestions?

[Flag_Hippo]

If you have cloud storage (Dropbox, Google Drive e.t.c.) then please upload your file and send the link to us in a Support Ticket so we can download it. If that's not an option for you open the ticket anyway and we can provide an alternative.

[aceskay]

I submitted support ticket but had to do so under guest account because page wouldn't load to submit support ticket under my account. Let me know if it came through and was what you needed.

[WhiteRider]

We pushed out a configuration update yesterday, and if you restart PT4 it should work now. If you still have problems please let us know exactly what isn't working.

[mbrenneman0]

We pushed out a configuration update yesterday, and if you restart PT4 it should work now. If you still have problems please let us know exactly what isn't working.

Ive attached a file showing my configuration settings and how it displays on the table

the hud locations are incorrect. the preferred seating options in PT4 do not match the layout for the pennsylvania skin.

I think I remember there being a way to force the hud stat locations but its been awhile since ive used pokertracker

EDIT: on the PT4 configuration settings where it says 'pokerstars is not configured to save hand histories' i fixed that part after i took the screenshot, but im still having an issue with the locations of the stats

[mbrenneman0]

it seems that selecting no preffered seating option in PT4 site configuration fixed the issue with hud positioning

EDIT: nevermind, its having issues again with positioning

[Flag_Hippo]

You shouldn't have Auto-Center and a separate preferred seat selected in PokerTracker 4 and the same goes for your preferred seat settings in PokerStars (we recommend that you select 'Always Auto-Center Me' in the PokerStars software and don't select any specific preferred seats).

[mbrenneman0]

You shouldn't have Auto-Center and a separate preferred seat selected in PokerTracker 4 and the same goes for your preferred seat settings in PokerStars (we recommend that you select 'Always Auto-Center Me' in the PokerStars software and don't select any specific preferred seats).

so just to clarify:

auto center enabled on poker stars
auto center disabled in PT4
and no preferred seat in either PT4 or poker stars

ill try that

or should auto-center be enabled on PT4 if auto center is enabled on pokerstars?