cant back up DB

Questions and discussion about PokerTracker 4 for Windows

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cant back up DB

Postby littleogre » Sat Nov 16, 2019 6:19 am

Validation Started
Validating TOC...Failed.
Archive Validation Error:invalid TOC

let it run for 15+ minutes and nothing ever happened beyond that.
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Re: cant back up DB

Postby WhiteRider » Sat Nov 16, 2019 10:11 am

Please enable logging (Configure > Options) and restart PT4. Reproduce the problem then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\Logs (which you can access from the PT4 File menu) to a Support Ticket so that we can see what is going on.

Tutorial: Reporting a problem
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