pokerstars hands not importing after update to 4.15.15

[DiamondDog]

Hi Guys
Just updated to 4.15.15
Pokerstars hands are no longer importing, just showing as errors.
Is there anything obvious I should check?
I've not made any changes to the configuration settings (and I'm assuming that the update will leave previous settings as they are.)

Is it possible to revert to 4.15.14?

[Flag_Hippo]

I cannot reproduce what you're describing so please enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can see the details of your import errors. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder. If you want to you can download v4.15.14 from here.

[mieta50]

Yo juego en winamax. Desde esta mañana no me funciona la grafica, trackea las manos pero no aparece ningun report. He vuelto a instalar la version anterior y sigue sin funcionar. No he tocado nada de la configuracion.

[Flag_Hippo]

So we can find out what's causing that please send all relevant information detailing the issue in a Support Ticket with your PokerTracker4.log file:

Tutorial: Reporting A Problem