Error : unable to execute querry : Fatal Error

[Atom]

Hello guys, I have trouble since a few hours, I get this :

https://cdn.discordapp.com/attachments/ ... titre3.png

It happened a few minutes after I made a back-up of my database using this menu :
https://cdn.discordapp.com/attachments/ ... titre4.png


Everything else is working fine but the red line saying 'Fatal Error' wasn't here before, I had my incoming hands here.
Is there anything I can do to solve this ?

Thank you in advance,
Atom

[Flag_Hippo]

Try clearing the tag you have selected and resetting the report to default (Right-click Report -> Configure Report -> Restore to Default -> OK). If that doesn't fix it please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.

[Atom]

Thanks a lot the reset to default worked !

:heart:

[Flag_Hippo]

Thanks for letting me know. That was probably caused by a statistic that was added to that report so if this happens again let me know how you customised the report and I'll see if I can reproduce the issue.