No HUD stats for one player
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No HUD stats for one player
by KRNage0715 » Sat Dec 21, 2019 12:14 pm
My HUD works great. No issues whatsoever. I play on PokerStars PA. Every once in a while, I sit with a player named UnkownXXX. There are numbers where the XXX is but I don't want to dox him of that is an issue. No HUD stats show for this player only. Is there a HUD blocker out there or something? I can't find anything about it at all. Very curious.
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Re: No HUD stats for one player
by Flag_Hippo » Sat Dec 21, 2019 2:27 pm
Hands like you're describing are not currently importing into PokerTracker 4 and this issue will be resolved in the next update - open a Support Ticket to get a notification sent to you when it's available.
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Re: No HUD stats for one player
by KRNage0715 » Sat Dec 21, 2019 4:41 pm
Are you saying that it won't import hands for players who have names that contain "Unknown"? His username is literally Unknown218.
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Re: No HUD stats for one player
by Flag_Hippo » Sun Dec 22, 2019 7:36 am
Yes. If you revert to PokerTracker v4.15.14 in the meantime those hands should import again.
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