PT4 zoom hud

Questions and discussion about PokerTracker 4 for Windows

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PT4 zoom hud

Postby Threin » Sat Jan 18, 2020 7:18 am

Hey guys I can`t get PT4 to work on zoom tables at PS for my dear life...
Normal table works perfect, cash, sng, spins, tournamets all work like clock but zoom tables is just ignoring me, even tho i get the hands played there and it shows my session results after etc, but no hud during play.
I have ticked the box in pt4 settings for PS to use zoom hud, i have client in english, I have disabled the new graphic design in PS i have done everything i could google to try to solve this .. but i cant.

Help! :)

Cheers in advance
Threin
 
Posts: 1
Joined: Sat Jan 18, 2020 7:14 am

Re: PT4 zoom hud

Postby Flag_Hippo » Sat Jan 18, 2020 9:15 am

Try starting the PokerTracker import (Get Hands While Playing) BEFORE you launch PokerStars and if it is not working after that a reinstall of PokerStars should resolve the issue. Should that not help please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.
Flag_Hippo
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