my hud works on acr but not true?

Questions and discussion about PokerTracker 4 for Windows

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my hud works on acr but not true?

Postby greenaker23 » Mon Jan 20, 2020 10:35 pm

I cant get my hud to even pick up the hands im playing on true but works amazing when on acr...any help or suggestions?
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Re: my hud works on acr but not true?

Postby Flag_Hippo » Tue Jan 21, 2020 7:18 am

Please make sure that True Poker is configured correctly as it is for ACR:

Winning Poker Network Configuration Guide (WPN)

If the setup is OK please send a PokerTracker4.log file that's recorded your issue to us in a Support Ticket so we can investigate that for you:

Guide: How to Create & Submit a PokerTracker4.log File
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