Problem in Ipoker graph (bet365)

Questions and discussion about PokerTracker 4 for Windows

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Problem in Ipoker graph (bet365)

Postby ridisc » Wed Jan 22, 2020 10:44 pm

Hi guys,

my PT4 graph doesnt detect the BI, mark it as 0,00$ twister. Here the picture https://gyazo.com/4649bb1069eb68fc332fcef25e551f04
I play twister 20s. The HUD works perfectly, but the graph doenst work.

I have seen in the processed hand, the next XML (hand historie) https://gyazo.com/321d4c2a77b2e137a09a6767e2169fd2 Here, marks BI 0 + 1,40€. Why does PT4 detect the BI as 0? Could you help me pls? ty!! i play in .es
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Re: Problem in Ipoker graph (bet365)

Postby Flag_Hippo » Thu Jan 23, 2020 5:41 am

Can you please attach that file to a Support Ticket. Thank you.
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Re: Problem in Ipoker graph (bet365)

Postby slyandrobbi » Thu Feb 06, 2020 10:10 pm

Hello i have the same problem.
[ img ]
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Re: Problem in Ipoker graph (bet365)

Postby Flag_Hippo » Fri Feb 07, 2020 6:35 am

Unfortunately the buyin and totalbuyin fields in some of the XML files being provided by iPoker do not have any data for some reason and this is something that iPoker will need to fix. In the meantime you can manually edit your results.
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Re: Problem in Ipoker graph (bet365)

Postby Laurik03 » Fri Apr 17, 2020 8:16 pm

Is this fixed?
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Re: Problem in Ipoker graph (bet365)

Postby Flag_Hippo » Sat Apr 18, 2020 5:54 am

As far as I am aware iPoker have not fixed this but if you send us a hand history sample in a Support Ticket we can confirm for you.
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Re: Problem in Ipoker graph (bet365)

Postby Laurik03 » Sat Apr 18, 2020 4:39 pm

Unfortunately i dont have a hh to send because atm im considering moving from 888 blasts to Netbet(ipoker) twisters because of the hud not working properly on 888.I opened already a ticket for the 888 hud problem and im still waiting for a solution.
Anyway it seems i cant play neither 888/ipoker with the full capabilities of pt4.
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