Error in HUD

[ridisc]

Hi guys, i have the next error in custom HUD https://gyazo.com/cf2b8aabe8a1536db7011f3af19762d0

Before this version, it worked perfectly. COuld you help me pls? ty!!

[Flag_Hippo]

So we can see what's causing that please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.

[ridisc]

HI!

I already have the file, but I can't send it by ticket because I already have one open. Can you let me send another one? thanks!

[Flag_Hippo]

If you already have a Support Ticket open on this subject then you can still update it with your log file via your My Account -> My Support Tickets page.