Can't make run PT4

[gEARgentine]

Hi, I used the PT4 Trial and when it finished, I bought it and since then I NEVER could open/use it again .. The error I get is this one: "Unable to login to database (postgres). Reason: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "???" and accepting TCP/IP connections on port 5432?" .. Any ideas of what can I do to fix this ?? Because I will really need it this incomming month .. please help !! :? :?

[Flag_Hippo]

Go to this folder:

C:\Program Files\PostgreSQL\x.y\data\

where x.y is your PostgreSQL version although you may have it installed in another location. Delete the 'postmaster.pid' file inside that folder (not 'postmaster.opts' which may be there too), reboot your computer and try starting PokerTracker 4 again. If that does not help then click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is not listed at all then it will need to be installed and we have a guide for that here. If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.

[gEARgentine]

I made it work !! Thank you very much !! Any other issue I have I'll let you know !! <3 <3

[Flag_Hippo]

Pleased to hear it.