No hands are populating under the results or statistics tabs for cash games. Overview stats still appear with 9,568 hands. They show up under play poker tab for today's hands. Hands appear as normal for tournaments. I have no filters on. Any ideas?
Thanks.
Hands not populating under results tab
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Hands not populating under results tab
by jessewill » Sat Feb 08, 2020 5:46 pm
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Re: Hands not populating under results tab
by Flag_Hippo » Sun Feb 09, 2020 8:29 am
To help us identify the issue can you please attach screenshots of your 'Play Poker' and 'View Stats' report windows either here or in a Support Ticket.
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Re: Hands not populating under results tab
by jessewill » Sun Feb 09, 2020 5:15 pm
screenshot attached (i hope)
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Annotation 2020-02-09 161433.jpg- (143.26 KiB) Downloaded 1494 times
- jessewill
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Re: Hands not populating under results tab
by jessewill » Sun Feb 09, 2020 5:16 pm
no hands below in "hands for stake selected"
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Re: Hands not populating under results tab
by Flag_Hippo » Mon Feb 10, 2020 7:37 am
Right-click on the empty report, select 'Configure Report -> Restore to Default -> OK' and see if that fixes it.
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Re: Hands not populating under results tab
by jessewill » Tue Feb 11, 2020 7:32 pm
That worked!
I thought I tried that already, but I guess I didn't.
Thanks so much!
I thought I tried that already, but I guess I didn't.
Thanks so much!
- jessewill
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