High Load CPU when importing

Questions and discussion about PokerTracker 4 for Windows

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High Load CPU when importing

Postby SS27SickleB » Wed Feb 19, 2020 9:44 am

On another Windows 10 the same hardware PT4 is working fine.
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Re: High Load CPU when importing

Postby Flag_Hippo » Wed Feb 19, 2020 2:11 pm

So we can see what's going on and advise accordingly can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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