PT4 is not streaming working today, but yet yesterday

[ElGranManute]

PT4 was working normally while i was playin.
Today a start my pc and open pokerstar from pt4 and is not currently getiing hands and no HUD

I restarted the pc and pt4 got the hands that i was playing before turned it off, but continuos not working ....

[Flag_Hippo]

Please make sure that that the option to 'Save My Hand History' is still enabled in PokerStars (Settings -> Playing History -> Hand History) and that your folders are still correct:

PokerStars Configuration Guide

If everything appears OK then enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can find out what's causing that. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.