invalid pot size

Questions and discussion about PokerTracker 4 for Windows

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invalid pot size

Postby vettro » Sun Feb 23, 2020 7:29 pm

I keep getting invalid pot size error message from time to time and when I get it the hud wont work. Happens on acr and bovada.
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Re: invalid pot size

Postby Flag_Hippo » Mon Feb 24, 2020 7:40 am

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket with a sample of hand histories. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder. If you need help with attaching the files see this guide.
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