hud not displaying

[JohnnyDoe]

anyone else experiencing this? the hud works fine in 10nl blitz and shows all players huds. but when you go to 100nl and 200nl the hud only shows the other players huds but not your own. its hard to compare your stats to others or know your stats when your personal hud isn't show up. i have a support ticket going now. waiting for a possible fix or if anyone knows how to correct this.

yes i have full version, not small stakes edition so that shouldn't be causing it.

[Flag_Hippo]

I don't know what would be causing so can you please attach a log file that's recorded this problem to your existing support ticket:

Guide: How to Create & Submit a PokerTracker4.log File

[JohnnyDoe]

i will when 200nl blitz runs again. no players in the pool right now so I don't know when I'll be able to recreate this problem with the log file.

[JohnnyDoe]

sent in logs and screenshot. hoping for a speedy solution