ACR Hand Records

Questions and discussion about PokerTracker 4 for Windows

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ACR Hand Records

Postby 18Joshoowa » Thu Feb 27, 2020 12:04 am

I won 100BB in a hand and noticed the HUD hadn't changed. Opened up the hand history file and the hand wasn't in the file. Something similar has happened to me before and I asked ACR support if they had a record of the hand and they provided a summary. Has this happened to anyone else or does anyone know why all hands are not sent to my hand history folder? Thanks for any help.
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Re: ACR Hand Records

Postby 18Joshoowa » Thu Feb 27, 2020 2:41 am

Just happened again. Opponent was all in pre flop.
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Re: ACR Hand Records

Postby Flag_Hippo » Thu Feb 27, 2020 6:48 am

That's a known bug with the ACR client and they have mentioned that they are planning to fix this issue in a March update.
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