PT4 crashes everytime

[pokermax19]

Hi folks,

when I start PT4.15.18 and click on "play poker" and "get hands while playing", PT4 crashes and can only be ended by the Task Manager. Up until yesterday everything was fine, since today this problem has existed. What can I do?

[Flag_Hippo]

So we can find out what's causing that please enable logging, reproduce this problem and then send your log file to us in a Support Ticket:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log

If you do not see the AppData folder in Windows File Explorer then see this guide.