Last hand on ACR never imports

[dw05]

So my bust out hand never imports,why is that and is there any fix? TY

[Flag_Hippo]

Does the complete hand exist in the hand history file provided by ACR if you review it in a text editor? That sounds like a known issue in the ACR software but to mitigate that try not closing your tables too quickly - see the last line here. If the hand exists in the file provided by ACR but it is not importing into PokerTracker 4 then please send that file to us in a Support Ticket.

[dw05]

when i don't close it quick it logs. but many times it auto closes and loses.

[WhiteRider]

If the hand is not in the history file that is the known issue that WPN are aware of and trying to fix, and unfortunately there is no way to import those hands to PT4 if they are not in the HH file.