HUD working for 888 but not PS after update

[uberslug]

As per title PS recently updated. After update 888 was importing and displaying HUD PS was not. The HUD appeared at first but was temperamental and then stopped working altogether. No hands are available in my report so cant view session stats. Hands are being saved to hard drive so not sure what the issue is.

[WhiteRider]

Please double check that PokerStars and PT4 are configured to the same hand history folder as described in the PokerStars Configuration Guide. If they are, and the hands are still not importing (or they are importing but the Hud isn't working) please open a Support Ticket and report your problem so that we can check your logs and see what is going on.

[uberslug]

It looks like they arent , my PT4 seems to be using pokerstars.uk and I recently switched clients to the .com. I will match them up hopefully that does the trick.

https://gyazo.com/72239acbd1e9786e8c10f8ca70814906

https://gyazo.com/086467f048e255958dd855e2db9e6522