Backup error

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Backup error

Postby artor1us » Sat Mar 07, 2020 11:50 am

Hi,

I'm changing PC and i would like to move my DB, i'm trying to make a backup but i get the error "Backup failed due to validation error" https://i.imgur.com/2khR7ZN.png

And is it possible to remove 2018 hands and older from DB? That's something i would be interested

Thanks in advance
artor1us
 
Posts: 2
Joined: Sun Jul 31, 2016 7:28 pm

Re: Backup error

Postby WhiteRider » Sat Mar 07, 2020 1:08 pm

Without seeing a log file I can't be sure of the cause, but if you're trying to save the backup to a network location please try saving it locally instead.
If you still get the error please open a Support Ticket and report your problem so that we can check your log file and see what is going on.

It is possible to remove old hands from your database, although it is simpler and faster to filter instead.
If you do want to remove the old hands, you could either:
1) export what you want to keep and import those to a new database (so that you keep your full data in your old database) - see Database > Database Management for creating a new database.
2) Purge your old hands. This is permanent though, so make sure that you have your hand histories before you do it in case you ever want to use your data again, and can also take quite a long time if you have a large database.
(For a large amount of hands it will likely be faster to export/import to a new database than to purge.)
WhiteRider
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Re: Backup error

Postby artor1us » Sat Mar 07, 2020 3:10 pm

Alright thanks!
artor1us
 
Posts: 2
Joined: Sun Jul 31, 2016 7:28 pm


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