HUD not working on ACR

Questions and discussion about PokerTracker 4 for Windows

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HUD not working on ACR

Postby JohnGMoore » Sun Mar 08, 2020 3:05 am

The HUD has not been working on ACR for the past week. Any suggestions on a fix?
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Re: HUD not working on ACR

Postby WhiteRider » Sun Mar 08, 2020 4:26 am

Please double check that your hand history folders are configured correctly as described in the WPN Configuration Guide (sometimes a site update can affect this).

If it's still not working please open a Support Ticket and report your problem so that we can check your logs, screenshots and hand histories to see what is wrong.
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Re: HUD not working on ACR

Postby json » Tue Mar 10, 2020 1:42 pm

Mine hasn't been loading properly either. I've found that to get it to load I need to full screen the table. Once I put it in full screen the HUD loads and I can size the window as I like.
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Re: HUD not working on ACR

Postby Flag_Hippo » Tue Mar 10, 2020 2:24 pm

So we can see what's going on here can you please report this to us in a Support Ticket with a log file that's recorded the problem:

Tutorial: Reporting A Problem
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