Pokerstars Manual Sit & Go Import

Questions and discussion about PokerTracker 4 for Windows

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Pokerstars Manual Sit & Go Import

Postby davide123 » Tue Mar 10, 2020 1:49 pm

Hello,

I downloaded the playing history audit from pokerstars and imported it in PT4 but I get this error :

Error: PokerStars: invalid string position

- In the setup everything is in English, the software auto save the hands and these are in english

- The playing history audit is in .CVS

- PT4 automatic import works properly

What am I missing?

Thanks for the help!
davide123
 
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Re: Pokerstars Manual Sit & Go Import

Postby Flag_Hippo » Tue Mar 10, 2020 2:22 pm

So we can investigate that please enable logging in PokerTracker 4, reproduce this issue and then send your log file to us in a Support Ticket along with your audit file:

Guide: How to Create & Submit a PokerTracker4.log File
Flag_Hippo
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