Incorrect tournament number

Questions and discussion about PokerTracker 4 for Windows

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Incorrect tournament number

Postby luckylucky » Sat Mar 21, 2020 12:29 pm

I tried to import a missing tournament, but it turned out the hand histories were already there. I then searched for these hand histories and discovered they appear in a different tournament, but this tournament does not appear in any search or when I try to urge tournaments it's not in the list. Is there any other way I can delete this tournament, so I can import the correct one.
luckylucky
 
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Re: Incorrect tournament number

Postby Flag_Hippo » Sat Mar 21, 2020 1:20 pm

The tournament the hands are in should be available to purge but if it isn't then send us all relevant information including screenshots to us in a Support Ticket with your hand history file(s):

Tutorial: Reporting A Problem
Flag_Hippo
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Re: Incorrect tournament number

Postby luckylucky » Sat Mar 21, 2020 9:10 pm

Ok, I've sent a support ticket with some screenshots. The tournament is defnitely not in the purge list
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Posts: 42
Joined: Sat May 10, 2008 2:13 pm


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