hud update after license upgrade

[migila]

I'm playing the sunday million and I upgraded my license code from small stackes to all stackes for holdem.

The hand history for the other players doesn't update. I imported the hands from the first 2 hours (after 2 hours i bought the license). So i don't see statistics for the other players (not even the hands played now). I see all the hands in pokertracker but not in my HUD. Before the upgrade i did not even see the HUD on the table, now i see the HUD but wihtout info (only - - - - - )

Any ideas? I restarted pokertracker several times.

[Flag_Hippo]

Based on that information it looks like your database cache needs to be rebuilt. In PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild". Be prepared for this to take a considerable amount of time if you have a large database, so you'll want to run it when you're not using PokerTracker 4 for a while). Also if you want to use the HUD in the meantime then before rebuilding the database cache you can use a new database.

[migila]

Thanks for the answer!

[migila]

Based on that information it looks like your database cache needs to be rebuilt. In PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild". Be prepared for this to take a considerable amount of time if you have a large database, so you'll want to run it when you're not using PokerTracker 4 for a while). Also if you want to use the HUD in the meantime then before rebuilding the database cache you can use a new database.

This worked for me! Thanks for the quick response...!