PokerTracker x Winamax problems: Kills and results not taken

Questions and discussion about PokerTracker 4 for Windows

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PokerTracker x Winamax problems: Kills and results not taken

Postby JohnWulf » Mon Mar 23, 2020 12:09 pm

Hello,

I finally decided to install PokerTracker 4 but I face 2 problems:

- On progressive KO tournaments like "Kill The Fish", the amount of KILLS is not taken into account in PokerTracker, whether I am ITM or not.
Do you know if it's just PT4 that doesn't take bounties into account or if I'm the one with the wrong setting?

- On tournaments where I rebuy, PokerTracker does not take into account the final result (neither the amount won, nor the new place) and keeps as info the place left during the first elimination. By cons it displays the right number of hands so continue to take into account that the tournament continues ...
Do you know what adjustment I have to make so that it takes into account the final result?

In Import Configuration> Tournaments> Summary Import there are 2 boxes "Overwrite Data" and "Run Detection Post Import", is this a start of track?

I hope someone will be able to help me, after many internet searches I can't find anything to help me.

​Thank you !!
JohnWulf
 
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Re: PokerTracker x Winamax problems: Kills and results not t

Postby Flag_Hippo » Mon Mar 23, 2020 1:17 pm

Send us the files provided by your poker site in a Support Ticket with all relevant information and we can see if the necessary information is there for PokerTracker 4 to import from. You can also update your tournament results manually in the meantime.
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Re: PokerTracker x Winamax problems: Kills and results not t

Postby Waingro13 » Sun Apr 12, 2020 7:18 pm

I just realize that I face the same issue. Did you fix it?
Waingro13
 
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Re: PokerTracker x Winamax problems: Kills and results not t

Postby Flag_Hippo » Mon Apr 13, 2020 4:09 am

The OP never sent us a sample of hand history/summary files so please send yours to us in a Support Ticket with all relevant information.
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