Product configuration missing

Questions and discussion about PokerTracker 4 for Windows

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Product configuration missing

Postby eewoz » Tue Mar 31, 2020 10:57 am

The installation process crashes when trying to update PT4. Iget an error message saying "Product configuration is missing". This happened after Norton antivirus and Malwarebytes crashed the process. Now with MNorton and Malwarebytes disaabled the process crashes with the configuration missing message. Thanks
eewoz
 
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Re: Product configuration missing

Postby Flag_Hippo » Tue Mar 31, 2020 12:30 pm

Re-download the PokerTracker 4 installer before trying again:

Download PokerTracker 4

Right-click that file and then select 'Run As Administrator'.
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Re: Product configuration missing

Postby eewoz » Wed Apr 01, 2020 11:55 am

Thanks! That did the trick! I'm all set.
eewoz
 
Posts: 4
Joined: Fri Mar 22, 2019 6:35 pm

Re: Product configuration missing

Postby Flag_Hippo » Wed Apr 01, 2020 12:47 pm

Thanks for letting me know that fixed it.
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