WPN HUD not working

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WPN HUD not working

Postby jdowning » Tue Mar 31, 2020 5:49 pm

Hands are being tracked but HUD is not displaying at the tables. Saw 1 other post, but no solution. Any updates on fixing this issue?
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Re: WPN HUD not working

Postby username123 » Tue Mar 31, 2020 7:28 pm

Certain MTTs are not being recognized. PT4 thinks the tables in question are "SNG 2.0" and no HUD shows up (not even the green settings chip). This has only started happening for me as of v4.15.19
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Re: WPN HUD not working

Postby jdowning » Tue Mar 31, 2020 10:42 pm

jdowning wrote:Hands are being tracked but HUD is not displaying at the tables. Saw 1 other post, but no solution. Any updates on fixing this issue?

I forgot to mention HUD not working on SNG's and MTT's
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Re: WPN HUD not working

Postby WhiteRider » Wed Apr 01, 2020 3:09 am

Please open a Support Ticket and we can send you an update which resolves this.
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Re: WPN HUD not working

Postby matmi03 » Thu Apr 02, 2020 1:59 pm

I am having same problem since recent upgrade to v4.15.19. I have opened support ticket to get same update to address this but have not had a reply to my ticket.
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Re: WPN HUD not working

Postby matmi03 » Thu Apr 02, 2020 2:23 pm

matmi03 wrote:I am having same problem since recent upgrade to v4.15.19. I have opened support ticket to get same update to address this but have not had a reply to my ticket.


Ticket #480518
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Re: WPN HUD not working

Postby WhiteRider » Fri Apr 03, 2020 3:07 am

Thanks - you have a reply now.
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Re: WPN HUD not working

Postby pokergopher » Fri Apr 03, 2020 11:23 pm

I also am having this HUD issue with WPN. My support ticket is 481388
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Re: WPN HUD not working

Postby WhiteRider » Sat Apr 04, 2020 3:01 am

Thanks - you have a reply too now.
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Re: WPN HUD not working

Postby SpenceDawg » Sat Apr 04, 2020 2:28 pm

Same issue here.

Ticket #481690
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