Error configuring report

[Adrissan]

Hello.
Everytime I configure the report on "statistics"/"summary", the stats I added change after some time. It seems the system itself restore to default.
I setup the stats I want in my report to analyse my hands, but something wrong occurs and my work disappear.
What is wrong? I set up the stats, push ok and then "refresh".

Thank you.
Adriano.

[WhiteRider]

I don't recall ever seeing that reported. When you say "refresh", can you confirm that you mean the Refresh button on the main reports page, not in the Configure Report window?
The report should automatically refresh when you close the Configure Report window so that should be necessary, but I wouldn't expect it cause any problem either. (Note that there is a 'Restore to Defaults' button on the Configure Report window, so be sure not to click that when you are making changes.)

Do the stats reset when you make a change like this, or just randomly at some point later?
It would really help us if you can identify a trigger for when this happens to help us narrow down working it out.

[Adrissan]

It's the refresh button on the top right the main page of statistics. I did not identify the trigger. But now the reports don't change anymore. I think I did something wrong back then. Now it is correct. If I have the same problem I contact you again.
Thank you for the fast response.

Adriano.

[DiegoGrand0]

I have the same error.

I configure all stats in Statistcs-Summary and click refresh normally.

But if i'm going to set up a stat everything goes back to the default. EVERY TIME!

Tab tournament didn't happen, but Tab Cash-game it is complicated.

I will change software, this is clearly a bug. :(

[Flag_Hippo]

If you open a Support Ticket we can send you a notification when this issue is fixed.