PT4 on Mac osx, installation problem

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PT4 on Mac osx, installation problem

Postby Peach38 » Sun Apr 05, 2020 7:11 am

hello everyone, I have been trying since yesterday to install pt4 on my mac, but I still have this error page that appears.
"Unable to create postgreSQL database, PT4 DB
Reason: unable to login to database (template1).
Reason fatal : password authentification failed for user "postgres" "


I uninstalled potsgre and PT4 several times, but nothing helps

I put several passwords


How can i do ????

Thanks in advance

Peach
Peach38
 
Posts: 3
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Re: PT4 on Mac osx, installation problem

Postby WhiteRider » Sun Apr 05, 2020 8:35 am

If you have uninstalled PostgreSQL you will need to install it again manually. Do you have an existing database that you need to reconnect to, or is this the first time that you are trying to install PT4?
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Re: PT4 on Mac osx, installation problem

Postby Peach38 » Sun Apr 05, 2020 1:52 pm

It's the first time that i'm trying to install PT4
After uninstalled PostgreSQL i install it again manually but the same error page appears
i did the same for PT4

I haven't an existing database
I play on winamax, i just have history of it
Peach38
 
Posts: 3
Joined: Sun Apr 05, 2020 6:52 am

Re: PT4 on Mac osx, installation problem

Postby WhiteRider » Sun Apr 05, 2020 2:41 pm

Please open a Support Ticket with a link to this thread and one of our support technicians will work with you to get things installed and running.
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Re: PT4 on Mac osx, installation problem

Postby Peach38 » Thu Apr 09, 2020 6:11 am

Ok thanks, I just opened a support ticket.
Peach38
 
Posts: 3
Joined: Sun Apr 05, 2020 6:52 am


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