Mucked Hands Not Showing In Replayer

[MrWickwire]

Hi Guys,

Apologies if this isn't in the correct thread, first time posting here. Just wondering why sometimes when I replay a hand in the replayer it doesn't show villains mucked cards but when I check the HH Text details it says what he mucked but it just won't show the mucked cards in the replayer for some reason? And I already have the "Show Known Hole Cards" option clicked. It just happens for some hands, anyone else have this problem? FWIW the site I play on is ACR not sure if that has any bearing on it.

Thanks! :)

[Flag_Hippo]

Can you please send all relevant information to us in a Support Ticket along with a sample of these hands. By default those files will be in your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option on a Windows computer.

Guide: Processed Files

If you're not sure which file it is feel free to compress the hand histories from the entire session/day.

[MrWickwire]

Just opened a ticket. #482642.

Thanks!