WPN/ACR Blitz(zoom) Hand Histories Problems

[Kazamman]

Some hands are not getting imported while "geting hands while playing".

I think the problem is If I have more than 1 table up, "The Active tables" in the "Play Poker" tab only displays it as one table and counts all the hands from different tables into that table.

It mainly imports most hands but some do not, and this is very annoying.

I havn't tested but i assume it works fine with only one table up.

Is there any way to seperate the tables in PT4 while playing blitz?

[Flag_Hippo]

If you are playing multiple stakes then make sure you have updated to the latest version of PokerTracker 4. ACR does have a known issue with not writing all hands and until they resolve it PokerTracker 4 isn't going to know about those particular hands. You can also check that the hands exist in the files provided by ACR by reviewing them for yourself in a text editor such as Notepad. If you need any further assistance please report this to us in a Support Ticket with your PokerTracker4.log and hand history files:

Tutorial: Reporting A Problem

[Kazamman]

Nevermind, it was an issue when i topped up without enough balance. The ACR table would crash and reopen and PT4 wouldn't hook onto the table.
I just needed to stop getting hands and start again.

The issue is on ACR's Client.

PS. ACR deletes Hand Histories if you close the table. They are not stored. for some reason......