Hand history not refreshing unless I use setup assistant

Questions and discussion about PokerTracker 4 for Windows

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Hand history not refreshing unless I use setup assistant

Postby Tilt3r » Thu Apr 16, 2020 2:00 pm

Hello,

I believe I set up everything correctly: pokerstar's directory configuration is OK (used autodetect), "get hands while playing" is checked. However the hands are not being refreshed, UNLESS i launch the setup assistant / configure site option (very strange) . I also noted that this option is not saving my choices (I try to unselect another site I no longer play on, but this action is never saved - confirmed when I relaunch the assistant).

I am running both programs as administrator. On the very first launch I did not.

I had installed / uninstalled PT4 on this computer several years ago.

Also, the HUD is not working at all.

Any help would be appreciated! Thank you.
Tilt3r
 
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Re: Hand history not refreshing unless I use setup assistant

Postby Flag_Hippo » Fri Apr 17, 2020 5:45 am

Are you selecting 'Play Poker -> Get Hands While Playing' when you start a session? If you're not doing that no hands will import and a HUD will not display.
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