Report: Summary changing stats to default every time

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Report: Summary changing stats to default every time

Postby Juringo » Sat Apr 18, 2020 6:18 pm

Hello.
I am currently struggling with the statistics on 'View Stats -> Statistics -> Report: Summary / Group by: Position'.
I managed to include/exclude/organize the stats to make this report the way I want it, but every time I change the option 'Group by' from 'Position' and 'Tournament' and back, all the stats are restored to default, making me having to reorganize all over again.

Therefore the question: can we somehow save the configuration of stats on this Tab?

Thanks in advance.
Juringo
 
Posts: 3
Joined: Mon Aug 15, 2016 10:36 am

Re: Report: Summary changing stats to default every time

Postby Flag_Hippo » Sun Apr 19, 2020 6:56 am

I cannot reproduce this when editing the 'View Stats -> Statistics -> Report: Summary / Group by: Position' report and all changes I make are still there if I switch to grouping by tournament and back again. So we can see what's going on here please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
Flag_Hippo
Moderator
 
Posts: 17131
Joined: Tue Jan 31, 2012 7:50 am


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 0 guests