ACR Update Hand Import Issues

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

ACR Update Hand Import Issues

Postby Kazamman » Sat May 02, 2020 8:50 am

I think it is on WPN's side.

But just thought you should know, some inconsistencies with this previous update importing hands from Get Hands While Playing.

Sometimes the first 10-20 Hands aren't importing then no issues after that.
Quite sure that ACR just isn't making the HH txt files for those hands...

Anybody else having these issues?
Kazamman
 
Posts: 6
Joined: Tue Aug 18, 2015 7:08 am

Re: ACR Update Hand Import Issues

Postby WhiteRider » Sat May 02, 2020 11:10 am

Make sure you are using our latest version v4.15.20 from the PT4 Download Page, and if there are hands in your hand history files which don't import please attach an example to a Support Ticket.

We do see some occasional large pot/all-in hands not written by WPN, but I wouldn't expect that to apply to multiple hands in a row like you describe.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to PokerTracker 4

Who is online

Users browsing this forum: Alexdoucet and 6 guests