Stats dont load on hud

Questions and discussion about PokerTracker 4 for Windows

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Stats dont load on hud

Postby le0campos » Sat May 16, 2020 3:34 pm

Hello, I have 220gb of database on a SSD with 8gb ram. I'm having trouble using the hud on the tables.

[ img ]
[ img ]

https://i.ibb.co/X7tL4xF/11.png

Stats don't load! And when they load, it takes 30 to 40 minutes! I already formatted my SSD and reinstalled pt4 (and database) and this problem continues.
I also noticed that the program is very slow when I want to analyze reports or marked hands (I usually have to wait between 30 seconds to 1 minute)
le0campos
 
Posts: 3
Joined: Mon Feb 26, 2018 7:49 am

Re: Stats dont load on hud

Postby Flag_Hippo » Sun May 17, 2020 6:05 am

So we can find see what's happening in the background and advise accordingly please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket:

Support Ticket
Flag_Hippo
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Re: Stats dont load on hud

Postby le0campos » Sun May 17, 2020 6:48 am

Flag_Hippo wrote:So we can find see what's happening in the background and advise accordingly please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket:

Support Ticket


done
le0campos
 
Posts: 3
Joined: Mon Feb 26, 2018 7:49 am


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