Problem importing Pokerstars hand history

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Problem importing Pokerstars hand history

Postby coombe1 » Sun May 17, 2020 8:56 am

I haven't used Pokertracker for some time, so may be doing something stupid. Requested email hand history from Pokerstars, saved as a .txt file, and pointed Pokertracker at it. Imported only 8 of the hands, giving "Error: PokerStars: Invalid pot size (2.25 vs pot: 2.35 rake: 0.00 jpt: 0.00) for hand #213999421244 (Line #472)" or similar for the rest. Inspection of the .txt file shows the rake is correctly given.
Grateful for any help.
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Re: Problem importing Pokerstars hand history

Postby Flag_Hippo » Sun May 17, 2020 1:09 pm

Make sure you are using the latest version of PokerTracker 4 but if they are not importing there please send your sample to us in a Support Ticket.
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