Tournament result and tournament history missing

[coqstar]

Hello

I have an issue with PT4. Indeed, between yesterday and today, I've played 7 MTT on Winamax but only 2 are showing on my history result, I don't know what's happening for the 5 others and it's quite annoying.

I don't have any active filter, I tried to disconnect and reconnect but nothing is happening. I can find the tournament on the Winamax tournament history but nothing on PT4.

On another note, the bounties are not included in my tournament result.

If you can have a look at these 2 issues, it will be great.

Thanks guys

[Flag_Hippo]

Please enable logging, reproduce this problem and then send your log file to us in a Support Ticket with a screenshot of your entire report window and this sample of Winamax hands. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.