Help with Database Backup problem

[danielrheck]

Hey guys, I'm new to PT4 and in online poker in general.

So, I started playing online about 2 months ago, don't have a big database (probably less than 10k hands) but still can't do the database backup. Tried 3 times already, 2 of them overnight, and it doesn't finish at all. I'm guessing there's something wrong because if this is the normal time, someone with a huge database would take a few days at least.

In the destination folder I can see the .zip getting bigger but in a veeeeeeery slow rithm.

Can you guys help me? Probably some config I guess...

(nothing wrong with the PC, 16gb ram, ssd, decent processor)

Thanks a lot

[Flag_Hippo]

That shouldn't take very long - can you please try again but with 'User Data Files' disabled. Does it now complete quicker? If it's still slow try unchecking 'Processed Hands' also.

[danielrheck]

Thank you for the answer. Unchecking both worked, it finished in a few minutes.

:)

[Flag_Hippo]

Was this just a backup for safekeeping or will you be restoring to another computer? 'User Data Files' contains things like custom HUD profiles, custom statistics/reports e.t.c. so if you want to backup/transfer those also let us know. With regards to 'Processed Hands' they are not required for a database to restore - they are the original hand history files and are only needed should you ever need to re-import them again to a new database. You can also manually backup the 'Processed' folder if required:

Guide: Processed Files