PostgreSQL 9.6

Questions and discussion about PokerTracker 4 for Windows

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PostgreSQL 9.6

Postby Alex Riot Trep » Wed Jun 10, 2020 1:25 pm

I had the latest version installed on My PC and everytime i would launch PT4 it would say it dont support 9.6 or higher.

I installed 9.6 of PostgreSQL, uninstalled and re-installed PT4 (Not sure if it was needed to )

WHen I restart PT4 it says it cant connect to the PostgreSQL Server, However HM3 is connecting to the DB just fine, i had it closed though to make it sure it would connect to it, but it don't.

If i check over this link of PT4: https://www.pokertracker.com/guides/PT4 ... 93-windows

It basically says to use 9.3 but i'm confused, should i use 9.3 or 9.6 ?
Alex Riot Trep
 
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Re: PostgreSQL 9.6

Postby Flag_Hippo » Thu Jun 11, 2020 5:37 am

Alex Riot Trep wrote:WHen I restart PT4 it says it cant connect to the PostgreSQL Server, However HM3 is connecting to the DB just fine, i had it closed though to make it sure it would connect to it, but it don't.

Are you using the same server settings in Holdem Manger 3 and PokerTracker 4? If you are then what is the specific error? Since you've re-installed PostgreSQL you may just need to click 'New' to create a new database.
Alex Riot Trep wrote:It basically says to use 9.3 but i'm confused, should i use 9.3 or 9.6 ?

You can use v9.3 or v9.6 although PostgreSQL v9.3 has reached it's 'End Of Life' and will not be receiving any further updates.
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Re: PostgreSQL 9.6

Postby Alex Riot Trep » Thu Jun 11, 2020 11:08 pm

It says : '' Unable to login to database (postgres). Reason: Count not connect to server. Connection refused (0x0000274d/10061)
Is the server running on host ''????'' and accepting TCP/IP connections on port 5432 ?
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Alex Riot Trep
 
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Re: PostgreSQL 9.6

Postby Flag_Hippo » Fri Jun 12, 2020 2:42 am

I forgot that Holdem Manager 3 does not use PostgreSQL so the fact that it is starting isn't relevant for PokerTracker 4. When you reinstalled PostgreSQL did it complete successfully without any errors? Click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL 9.6 service in the list? Is it started, or can you start it? If the PostgreSQL service is not listed at all then it didn't install correctly. If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.
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