fatal error cant open

[davinho]

Hello, my Pt4 keeps crashing with fatal error, and its closing after the error message.

[Flag_Hippo]

Please restart PokerTracker 4 using the logging enabled link on your Windows Start Menu, reproduce this problem and then send your log file to us in a Support Ticket:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log

Every time you close/restart PokerTracker 4 it will begin a new log so you'll want to save/send that PokerTracker4.log file before restarting PokerTracker 4. If you do not see the AppData folder in Windows File Explorer then please refer to this guide.