problem update database with new release
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problem update database with new release
by querogol » Thu Jun 18, 2020 1:57 pm
problem when i start Pokertracker after new release and try to update DB . pokertracker no respond
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- querogol
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Re: problem update database with new release
by Flag_Hippo » Thu Jun 18, 2020 2:25 pm
Please restart PokerTracker 4 using the logging enabled link on your Windows Start Menu, reproduce this problem and then send your log file to us in a Support Ticket:
C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log
If you do not see the AppData folder in Windows File Explorer then please refer to this guide.
C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log
If you do not see the AppData folder in Windows File Explorer then please refer to this guide.
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