Unsuccessfully Installing PostgreSQL

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Unsuccessfully Installing PostgreSQL

Postby kpoker18 » Fri Jun 19, 2020 2:04 pm

I need help with the installation of Postgre client. I am unable to run PT4 because of it. Running a Dell laptop with windows. PT4 seems to work fine but prompts me to download Postgre and then proceeds to show the attached error message. Thanks in advance
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kpoker18
 
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Re: Unsuccessfully Installing PostgreSQL

Postby Flag_Hippo » Sat Jun 20, 2020 6:05 am

Go to this folder:

C:\Users\{Windows Login}\AppData\Local\Temp

and there should be a log of the failed install attempt called "install-postgresql.log" - please send us that file in a Support Ticket. If you do not see the AppData folder in Windows File Explorer then refer to this guide.
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Re: Unsuccessfully Installing PostgreSQL

Postby the_luggster » Wed Jul 01, 2020 7:33 am

I am having the same problem and having trouble fixing it
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Re: Unsuccessfully Installing PostgreSQL

Postby Flag_Hippo » Wed Jul 01, 2020 1:42 pm

As I mentioned above go to this folder:

C:\Users\{Windows Login}\AppData\Local\Temp

and there should be a log of the failed install attempt called "install-postgresql.log" - please send us that file in a Support Ticket. If you do not see the AppData folder in Windows File Explorer then refer to this guide.
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