Spin & go hand history import issue

Questions and discussion about PokerTracker 4 for Windows

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Spin & go hand history import issue

Postby Arnelis123 » Thu Jul 09, 2020 7:32 am

My "ITM" and "chips won" don't match.It seems that something is wrong with hand history import. Some spins are shown as "N/A".


https://gyazo.com/b189b80cd6477d1149b7884d115b35b5

https://gyazo.com/303c9c63686fedf93786c1d974234f94
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Re: Spin & go hand history import issue

Postby Flag_Hippo » Thu Jul 09, 2020 1:01 pm

Please send a sample of hand history and tournament summary for the tournaments that are not working for you to us in a Support Ticket. By default PokerTracker 4 moves your files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option:

Guide: Processed Files
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