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Error: Unable to begin feeder import process

PostPosted: Sat Jul 18, 2020 4:34 pm
by Anthal
I just formatted my pc and and restored a backup, it said that there was an error durting the restore. Now when i try to use get hands while playing i get the error message ; Error: Unable to begin feeder import process. Reason: PokerTracker is configured to import into an outdated database. This must be corrected before an import can succeed.


also took an attachment of the screenshot.

I tried using these instructions:

https://www.pokertracker.com/forums/vie ... 15&t=16808

but wasnt able to download the files in spot number 5.


Anyone can help? thanks

Re: Error: Unable to begin feeder import process

PostPosted: Sat Jul 18, 2020 4:37 pm
by Anthal
I also get these when i launch pt4:

Re: Error: Unable to begin feeder import process

PostPosted: Sat Jul 18, 2020 5:45 pm
by Anthal
when i do the database restore the processed hands takes long and looks like in the picture, is it normal that it goes on like that? I didnt restore the processed hands first because i thought that its not necessary and I would try the restore without it. Could that be the reason for the error? Now I am restoring the processed hands again in the backround while writing this and was just wondering if its malfunctioning or if its working as it should.

Re: Error: Unable to begin feeder import process

PostPosted: Sat Jul 18, 2020 6:48 pm
by Anthal
finished the restore, same error message after and also when trying to start hud:

Re: Error: Unable to begin feeder import process

PostPosted: Sun Jul 19, 2020 6:07 am
by Flag_Hippo
Anthal wrote:I tried using these instructions:

https://www.pokertracker.com/forums/vie ... 15&t=16808

but wasnt able to download the files in spot number 5.

Those instructions are from 2009 for PokerTracker 3 so they aren't relevant here. Database updates in PokerTracker 4 are automated.
Anthal wrote:I also get these when i launch pt4:

In PokerTracker 4 select 'Configure -> Site & Import Options -> Preferences' and make sure the 'Databases' boxes both have 'Current Active Database' in them. You are also using ProPokerHUDs content so please refer to this post.