HUD not displaying on tables or replayer

Questions and discussion about PokerTracker 4 for Windows

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HUD not displaying on tables or replayer

Postby AlbinoLion » Mon Jul 27, 2020 9:38 pm

Hello, my HUD wasnt showing up on ACR (cash or tournaments), when I went into the replayer to see if I could still save notes on players it wasnt popping up (even on older hands). I've tried restarting poker tracker and I havent had any success
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Re: HUD not displaying on tables or replayer

Postby Flag_Hippo » Tue Jul 28, 2020 4:51 am

So we can investigate that please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket:

Guide: How to Create & Submit a PokerTracker4.log File

You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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