Error creating new DataBases

Questions and discussion about PokerTracker 4 for Windows

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Error creating new DataBases

Postby hayapaz » Sun Aug 02, 2020 2:38 pm

Hi!,

Since a time ago i started having this error each time i create a new DataBase and try to Set it Active:

"Unable to verify cache for NameOfDatabase"

I attach you a screenshot:
https://i.gyazo.com/7ab534c0950f8de4aa0 ... 8e7289.png

As you can see, in the DataBases list this Database (asda) appears as "New localhost"

Can´t have new databases :(

Thanks!
hayapaz
 
Posts: 53
Joined: Thu Jun 25, 2015 2:11 pm

Re: Error creating new DataBases

Postby Flag_Hippo » Mon Aug 03, 2020 6:04 am

Can you please enable logging, reproduce this issue and then send us your PokerTracker4.log and PostgreSQL log files in a Support Ticket:

Tutorial: Reporting A Problem
Flag_Hippo
Moderator
 
Posts: 17062
Joined: Tue Jan 31, 2012 7:50 am

Re: Error creating new DataBases

Postby hayapaz » Mon Aug 03, 2020 7:01 am

Hey thanks for answering!, i already solved the problem updating PT4 :)
hayapaz
 
Posts: 53
Joined: Thu Jun 25, 2015 2:11 pm


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